Word format

KRISTA VAN LAAN

San Jose, CA 95117
Telephone: (408) 476-2060   Email: kvl@kvanlaan.com

Home
SUMMARY

WORK EXPERIENCE

Silver Spring Networks, San Jose, CA February 2010 - Present

Director of User Experience

Silver Spring Networks makes products and solutions for the Internet of Things and Smart Grid..

Seagate Technology April 2008 - February 2010

Director of User Experience, Seagate Branded Solutions

Seagate Branded Solutions makes consumer storage-based products including media players, portable hard drives, and home networking devices.

VeriSign, Inc. 1999 - 2008

Director of User Experience 2007 - 2008
Director of Human Factors Engineering, VeriSign Security Services 2002-2006
Senior Manager, Technical Communications 1999-2001

VeriSign sells consumer and enterprise-level identity and authentication and domain-name services.

Nokia Telecommunications, Helsinki, Finland 1996-1999

Customer Documentation Group Manager: Network Management Systems R&D Department.

Unda (a Scitex subsidiary), Helsinki, Finland  1993 -1996

Documentation Manager: Responsible for product and training documentation, localization, and Web documentation for Scitex Savanna, a prepress image-retouching and page layout software system that ran on a Sun workstation.

Roy F. Weston, Inc., REAC Contract for the U.S. EPA/ERT, Edison, NJ  1991-1993

Tech Media Managing Editor: Managed staff of video producers, editors, and writers to provide multimedia services to the U.S. EPA Environmental Response Team.

EDUCATION

Pratt Institute, Brooklyn, NY. Bachelor of Fine Arts

USER EXPERIENCE COURSEWORK

2005 Certified Usability Analyst (CUA) from Human Factors International, Managing User Experience Groups, Essentials of Interaction Design, Practical Usability Testing, Science and Art of Effective Web and Application Design, User-Centered Analysis and Conceptual Design, Rapid Prototyping, Advanced CSS, JavaScript, ROI of User Experience, Usability and Product Development, Ajax Design and Usability, How to Build Rich Personas